Rakuten Marketing: A guide to reaching global consumers during the 2018 shopping season

Rakuten Marketing: A guide to reaching global consumers during the 2018 shopping season

Rakuten Marketing released a report titled “A Guide to Reaching Global Consumers During the Shopping Season,” analyzing consumer behavior during the holiday shopping season around the world.

Asia Pacific

The shopping behavior of consumers in different countries varies greatly. In Australia, 15% of consumers buy gifts for more than 11 people, while in Singapore and South Korea, 45% of consumers buy gifts for 2 people or less.

Cheapness is popular in Singapore and South Korea, where 29% and 24% of consumers are likely to buy gifts during discount periods.

Amazon Prime Day is very strong in China, with 52% of consumers buying gifts on this day.

Influencer marketing is essential here, with 1/5 of Korean, 1/4 of Singaporean and 30% of Chinese consumers being influenced by influencer videos.

China presents huge opportunities for British and American brands, with 61% of Chinese people being high spenders and 66% of Chinese consumers keen to buy European goods, especially cosmetics (29%) and fashion (21%).

Key holiday gift shopping dates in Asia Pacific:

  • October-November, spring competitions (Australian Carnival and Melbourne Cup)
  • November 11, Double Eleven
  • November 13-14, Australia Carnival
  • November 23, Black Friday
  • November 25, Cyber ​​Monday
  • December 12, Double 12
  • Mid-December, free shipping day
  • December 25, Christmas Day
  • December 26, Boxing Day

Europe

Black Friday is starting to show strength, with a quarter of consumers in France (24%) and Germany (26%) buying gifts on this day. However, Cyber ​​Monday is not yet popular, with only 9% and 16% of consumers in France and Germany buying gifts on this day, respectively.

European consumers start giving gifts later than other regions, with three-fifths of consumers not having started buying gifts in July.

Additionally, in-store shopping remains strong in Europe, with nearly a quarter of consumers in France (23%) and Germany (21%) searching the high street for the best deal.

Europe is the most popular choice among international shoppers (40%), presenting a huge opportunity for European brands.

Key holiday gift shopping dates:

  • November 5th, National Fireworks Festival
  • November 23, Black Friday
  • December 2-10, Hanukkah
  • December 24, Christmas Eve
  • December 25, Christmas Day
  • December 26, St. Stephen's Day
  • December 31, New Year’s Eve

USA

15% of consumers buy gifts for more than 11 people, and only 2/5 of consumers have started buying gifts in July.

66% of U.S. consumers buy gifts in their own country.

64% of consumers will not make gift purchasing decisions on site.

More than one in five people surveyed would seek advice from ads about gift purchases. However, they may also see ads that are annoying.

Key holiday gift shopping dates:

  • October 31, Halloween
  • November 11th, Singles Day
  • November 22, Thanksgiving
  • November 23, Black Friday
  • November 26, Cyber ​​Monday
  • Free Shipping Day in late December
  • December 25, Christmas Day

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