What should I do if the itinerary card has a "*"? Do I need to be quarantined for 14 days?

Some friends woke up

Suddenly found my communication itinerary card

Marked with an "*"

↓

After seeing it, the whole person

Could it be that...

Am I going to be “caught” and quarantined?!

But think about it

I haven’t been to any medium or high-risk areas!

Don't panic, it's not a big problem!

Travel code with star

It does not mean that you have been to a medium- or high-risk area.

It doesn’t mean that you have to be isolated!

↓

Some friends will ask:

I have obviously not been to some provinces and cities

Why are those places on the itinerary card?

This is because

The formation of the trip card is related to the base station

Sometimes due to cross coverage of base station signals

Data update delay and other technical reasons

This leads to some deviation in the data

If the itinerary card shows a large error

For example:

I have never been to place A, but my trip to place A is displayed.

I have been to place B but it is not shown on the itinerary card.

…

Please contact the customer service of the operator that your mobile phone number belongs to

Conduct verification

According to the official WeChat public account of "Communication Travel Card"

Regarding some of the problems you have encountered recently when using the itinerary card query service

"Communication Itinerary Card" is sorted out and questions are answered

It mentioned

It is not recommended for users of itinerary cards with asterisks

Immediate isolation measures

The asterisk "*" has nothing to do with the user's personal health status

Only used as a reminder sign for cities containing medium and high risk areas

Convenient for management personnel to check

When the user's travel in the past 14 days

After there are no cities with medium and high risk areas

The asterisk will disappear on its own

Regarding the situation where “no itinerary can be found on the itinerary card”

"Communication Trip Card"

The itinerary card analyzes mobile phone signaling and call bill data

Therefore, the premise of having itinerary data is

Users generate this data while using their mobile phones

I have a problem finding the itinerary.

Try making a few more calls.

Or turn off Wi-Fi and use 4G data.

Usually the data can be found the next day

Some users reported that they could not receive the SMS verification code.

Or it will prompt "Failed to send SMS"

Response to "Communication Travel Card"

Users can make judgments by asking the following questions:

Have you set up any software to block or a blacklist for SMS reception?

Is your phone in arrears?

Is the network signal good at your current location?

Are there any proactive prohibitions on value-added services?

If it is peak time

There may be too many requests in a short period of time.

Causes SMS congestion (e.g. during rush hour)

It is recommended to wait for a while and try again

If all the above problems are solved

Still can't receive the verification code

Please contact the customer service of your operator immediately

also

It is recommended to download the mobile APP version of "Communication Travel Card"

The APP provides one-click login service using your mobile phone number

You can save the process of sending and receiving verification codes

In conclusion

Don't panic if you see a star itinerary code

Report your itinerary in time

Carry out epidemic prevention work according to local disease control requirements

I believe that with everyone's cooperation

We will definitely defeat the epidemic in the end!

Source: People's Daily Online, Communication Travel Card, etc.